KC's Butter Biscuits and Confectionery is truly a trend-setter in the confection industry in Pietermaritzburg and Kabitha Said that other bakers often come to the shop to see what she offers and she is willing to give advice and teach other bakers. She believes in giving and sharing and also donates hampers with her baked treats to feeding schemes and charities. But what truly makes this confectionery special is that the outcome of every order placed is the product of natural-born talent and the result of skills that have been passed down to the staff by the owner.
The staff at KC's Butter Biscuits and Confectionery are involved in the baking and production of all the customers orders. Kabitha teaches her staff all the necessary skills required and they offer a personal approach to customers by paying special attention to each customers needs. Kabitha expressed her gratitude to her staff - some of whom she said have been with her for many years and have become like family. She also said, " I would like to thank God for guiding me through my journey, and my mum who raised me to be a strong woman. I thank my husband who encouraged my business venture and made my dream a reality, and my children who are my toughest taste critics.
The Cunnans have many plans and innovative ideas for the future of the business. They want to incorporate a walk-in bakery where one can purchase single treats in addition to placing bulk orders for functions and a sweetmeat bar where individual sweetmeats can be purchased.
In 2003
In 2003, while working as a sales assistant at a local store, Kabitha decided to supplement her income by baking biscuits at home and selling them to family and friends. Kabitha said everyone was impressed with her biscuits and urged her to expand her business.
In 2004
In 2004, KC’s Butter Biscuits was established as a home business, The demand for her biscuits grew and Kabitha started to bake biscuits on a larger scale for special occasions like Diwali and Christmas. Soon the word spread that Kabitha was specializing in a range of sugary delights and she had to find bigger premises and a larger kitchen to cater for the numerous orders she received.
In 2005
In 2005, Kabitha was forced to look for bigger premises because my kitchen could not cope with the large volumes of baking. Kabitha also employed
two helpers.
In 2006
In 2006, Kabitha opened her shop in Raisethorpe and employed two staff at the time, Eight years later, her business has developed into a bakery that boasts a variety of biscuits, cakes, sugar craft decor, baking utensils, a fully fledged state-of-the-art kitchen and a staff complement of 10. Kabitha’s success is attributed to her love and passion for baking, and her unwavering determination to go the extra mile and give her clients only the best.
In 2008
15 October 2008, Today Kabitha has a team of five and has also expanded her business to supply various shops. With Diwali around the corner, Kabitha is busy preparing over 100 Diwali orders for biscuits and sweetmeats. Kabitha added all her delicacies were egg free and the most popular included coconut and pecan biscuits, carrot burfee, burfee baked in a pastry,chana magaj and banana puree.
In 2013
Celebrated 8 years of business in Pietermaritzburg.
In 2013, Kabitha’s second confectionery was opened at 6 Ormond Street in the Pietermaritzburg CBD. While the confectionery has been growing in popularity in the Raisethorpe and Northdale areas. It has been fully relocated to the larger and improved location.