Dear Customer please note that these rules are in place to ensure good service & product quality.
1. We don’t copy designs or match prices of other cake decorators work.
2. For cake booking to be confirmed a deposit must be paid, this deposit is none refundable.
3. Please inspect your product prior leaving the store as mistakes cannot be rectified.
4. If cakes are damaged once it has left store a fee will be charged to redo the product if possible.
5. Product complaints must be raised within the same day of purchase & complete product must
be brought back to the store for investigation.
6. We will not be held responsible for colour variations due to raw materials.
7. Cakes must be transported & carried is level position to prevent the cake from sliding /
8. Cakes cannot be exposed to excessive heat for lengthy periods.
9. Fondant cakes or cakes with pictures & sugar craft decorations cannot be stored in the fridge.
10. We will not be held responsible for incorrect order details supplied, eg. Names, ages etc.
11. If products are not collected within two days of order date then items will be disposed and
cash paid will be not refunded.
12. Transport cost for delivery within 25Km will be R150.